1. INFORMATION THE COMPANY COLLECTS FROM YOU
A. Registration and Profile Information: As part of the registration process, you will be asked to provide information including an email address, your name, one or more contact phone numbers and contact information for your designated recipients. If you elect to purchase any In-App purchases Apple will collect billing and payment information from you. From time-to-time, the Covert Alert App may include functionality that permits you to provide profile information that may be accessible by recipients that you designate and applicable emergency responders. This profile information may include, but is not limited to: height, weight, personal photos, emergency contact information, allergies, medical conditions, disabilities, vehicle information, and other information that may be of assistance to people responding to incidents you report through the Covert Alert App.
When you use the Covert Alert App, we will not collect any of the foregoing personally identifiable information about you unless you provide it to us voluntarily. When you create your personal vault of information, you will be asked for both personal and demographic information, some of which is required in order to complete the registration. We will inform you which information is optional.
B. Incident Information: When you use the Covert Alert App to transmit any information pertaining to an incident (including video, audio, text and other data), Covert Alert will collect such information. A small, CA "REC" icon indicates when the camera and/or audio is recording.
C. GPS-Location Information: Unless you disable the GPS-location functionality of the application or your mobile device, which will degrade our ability to provide accurate and timely service, the Covert Alert App will track your location (when Covert Alert is activated and the GPS service on the phone is enabled) and associate/store such location with any data that you transmit through the Covert Alert App. The Covert Alert App will also utilize your GPS-location to determine whether you are with the geographical zone of one or more third party emergency responders that have signed up with Covert Alert to receive incident data in their location.
2. HOW THE COMPANY MAY USE AND DISCLOSE INFORMATION OBTAINED THROUGH THE SERVICE
A. Designated Recipients: During the registration process and through use of account management tools, you will be asked to identify one or more recipients of any incident reports you elect to place through the Covert Alert App. Accordingly, when you utilize the Covert Alert App to initiate an incident, you acknowledge and agree that all content in the incident report will be made available to and accessible by Covert Alert and the foregoing recipients and you have no expectation of privacy in connection therewith. Covert Alert is not responsible for whether or how such third parties utilize the content and data you send to them.
B. Covert Alert Use: Your contact information (e.g., e-mail addresses, phone number) will only be used for the purposes for which you supplied it to us (e.g., responding to your comments or requests for information, sending requested newsletters, etc.). Your billing information (credit card number, billing address) will only be used to process transactions between you and Covert Alert.
Except as otherwise stated, we may use information collected internally to operate the services described on the Covert Alert App, to improve the Covert Alert App, to customize the Covert Alert App to your preferences, to communicate information to you, for research purposes and for any other purpose specified in this policy. In addition, we may make full use of all information acquired through the Covert Alert App that is not in personally identifiable form.
Other Covert Alert Disclosures: In addition to the disclosure of your information to recipients and responders as described in clauses 2A and 2B above, we may disclose any of the information you provide:
(i) to contractors we use to support our business (such as hosting providers, technical support, web analytics and financial institutions), in which case we will require such third parties to agree to use it for the same purposes;
(iii) to respond to law enforcement requests and subpoenas, where we believe in good faith that such response is required by applicable laws, court orders, or government regulations; and
(iv) in situations involving threats to the physical safety of any person.
Covert Alert does not otherwise distribute to third parties your personally identifiable information. Covert Alert, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.
E. Usage Statistics, Aggregated Information and De-identified Information: Covert Alert may de-identify and aggregate your personal information (including, without limitation, usage statistics and geo-location information) with information from other users of the Covert Alert App. Covert Alert may use or disclose such aggregated information for purposes of operating, modifying, improving, promoting or otherwise commercializing the Covert Alert App or the aggregate data, but in no event shall such aggregated information include any personally identifying information.
3. CHOICES YOU HAVE ABOUT HOW THE COMPANY USES YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us. You may modify the personal information on your account at any time. However, such modifications or deletions will only affect reports after the date of such modifications; any data associated with prior incident reports will remain unmodified as previously provided to your recipients and stored in our servers. You also have control over which recipients will receive your incident reports and what profile data you elect to include and make accessible.
4. HOW THE COMPANY PROTECTS YOUR INFORMATION
We work hard to protect your personal information. We use both technical and procedural methods to maintain the integrity and security of our databases, including the use of encryption and limited access to data. But you should keep in mind that no Internet transmission is ever completely secure or error-free. PLEASE NOTE: The safety and security of your information also depends on you. Never share your password with anyone else, notify us promptly if you believe your password security has been breached, and remember to log off of the Covert Alert App before you leave your computer or mobile device.
5. HOW YOU CAN CONTACT THE COMPANY
Last updated: December 22, 2017